FAQ

Q. Do you have samples?

A. Currently we do not have samples to send out, but if you live in the GTA we can come to you with your choice of rugs and see how they fit in your living space. It is a free service.

Q. where can I purchase your product(s)?

A. Currently, we are the only retailer/distributor in North America. Area outside of Toronto, please contact us directly.

Q. How much is shipping?

A. For purchase over $200 Cdn (before Taxes), we will ship to any address in the United States or Canada. We will use FedEx ground shipping for their reliable service.

Q. How do I care for the product?

A. vacuum or use swifter to pick up particles and wipe down with damp cloth.

Q. what sizes are available for your rugs?

A. Currently we have 2×3, 2×4, 3×5, 6×6, 6×8 and 9×9. Special or custom size is available please contact us for detail.

For any other questions or inquiries, please contact us at info@raku.ca or call us at 416-487-7258