Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Raku Living Inc’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Raku Living Inc’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 36 Blue Jays Way Toronto, Ontario Canada. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Canada .
  • Raku Living Inc., reserves the right to change the Terms and Conditions of sale at any time.

Placing Your Order

You may place your order by contacting Raku Living Inc., directly by eamil: info@raku.ca or telephone: 416-487-7258

Raku Living Inc., reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.

Payment Methods and Processing

Raku Living Inc., accepts Visa and MasterCard and American Express.

We will process your credit card transaction after your order. we will email invoice to you with your order confirmation.

Refund Policy

No refund for any custom order products

Delivery Charges

Shipping is charged in accordance with current Canada postal service.

Free delivery within Toronto and surrounding area (GTA).

Free Fedex/UPS Ground Shipping for purchase over CAD 200.00  (before taxes).

Defects & Warranty Policy

Raku Living Inc’s product is made from natural fiber and with this material natural breakage occurs. From time to time products may fail due to a manufacturing defect. Raku Living Inc., reserve sole discretion whether to refund or replace defective merchandise.